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Shipping Policy

Hyna Studio designs and builds software products. Read our policy regarding digital deliverables, timelines, and deployment handoffs.

1. Digital Delivery Model

Hyna Studio is a full-spectrum digital design and technology studio. We do not manufacture, package, or ship physical goods. All services, including websites, SaaS products, design assets, and cloud deployment pipelines, are delivered 100% digitally.

No shipping fees, duties, or physical logistics apply to any project engagements with our studio.

2. Handoff Mechanisms

Digital deliverables are transferred to clients through secure, professional collaborative channels, including:

  • Version Control Systems: Codebase repository handoffs on GitHub or GitLab.
  • Design Workspaces: Shared boards, wireframes, and design parameters inside Figma.
  • Cloud Hosting Environments: Direct deployments to client environments (e.g. AWS, Vercel, Supabase, Netlify).
  • Asset Storage: Compressed folders (.zip) containing raw assets via Google Drive or Dropbox links.

3. Scoping & Timelines

Each client project contains pre-scheduled delivery deadlines outlined in the project contract. Delivery times vary based on complexity, typically taking 2–4 weeks for websites/design mockups and 2–6 months for complete SaaS platforms.

Delivery timelines are dependent on prompt feedback, data assets, and milestone sign-offs from the client team.

4. Access & Credentials

To perform cloud deployment and repository handoffs, the client must grant secure temporary access keys or developer roles to the Hyna Studio engineering team. Hyna Studio handles client keys confidentially and recommends changing credentials immediately upon project delivery completion.

5. Verification of Handoff

A digital deliverable is considered "delivered" when the codebase is pushed to the client repository, live deployments are verified online, or design assets are formally shared with edit rights. Clients have a standard review period (typically 7–14 days) to report any bugs or adjustments before final sign-off.

6. Support & Maintenance

Upon final digital handoff, Hyna Studio offers a complimentary support period (as specified in the project brief) to resolve any post-launch bugs. Continued maintenance, system scaling, and database feature updates are managed under separate support contract SLA plans.

7. Contact Us

If you have any questions or require help regarding your digital project handoff channels, please contact our support team at:

Email: team.hynastudio@gmail.com